Terms of Service – TARASHHA

Effective Date: 11 October 2026

1. Introduction

Welcome to TARASHHA, a customized furniture and home décor brand offering furniture solutions designed to meet different customer preferences, interior styles, and space requirements.

These Terms of Service govern your access to and use of the TARASHHA website, products, customization services, and related offerings.

By accessing our website, submitting an enquiry, requesting a quotation, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please discontinue using our website and services.

2. About Our Services

TARASHHA offers a range of furniture and home décor products, which may include:

• Sofa sets and living room furniture

• Chairs, stools, and seating furniture

• Beds and bedroom furniture

• TV units and entertainment furniture

• Dining tables and dining furniture

• Wardrobes, cabinets, and storage solutions

• Other customized furniture and home décor products

Product availability, customization options, delivery locations, and service offerings may vary depending on the product and order requirements.

3. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you place an order on behalf of a company or another organization, you confirm that you are authorized to act on its behalf.

4. Product Information and Images

We make reasonable efforts to display accurate product descriptions, photographs, dimensions, colors, materials, and specifications.

However:

• Actual product colors may vary depending on screen settings and lighting.

• Natural wood grain, texture, and finish may differ from product photographs.

• Product images may be illustrative and may not show every available customization.

• Minor variations in materials, measurements, and finishing may occur during manufacturing.

Customers should review product specifications and confirm important requirements before placing an order.

5. Customized Furniture Orders

TARASHHA may provide customized furniture based on customer requirements, including dimensions, materials, colors, finishes, styles, and design references.

Customers are responsible for reviewing and approving the final specifications, measurements, design details, and quotation before confirming an order.

Once customization or manufacturing has started, changes may not be possible or may involve additional costs and delivery time.

Custom-made products may be subject to different cancellation, return, and refund conditions, as permitted by applicable law and disclosed before purchase.

6. Pricing and Payments

Product prices, customization charges, delivery fees, installation charges, taxes, and other applicable costs will be communicated through the relevant product listing, quotation, or order confirmation.

• Prices may change before an order is confirmed.

• Customized orders may require an advance payment or milestone-based payments.

• Orders will be processed according to the agreed payment terms.

• Additional customization or specification changes may result in revised pricing.

• Applicable taxes, customs duties, and import charges may vary by destination.

Payment methods and accepted currencies will depend on the available payment options.

7. Order Confirmation

An enquiry or quotation request does not automatically constitute an accepted order.

An order will be considered confirmed when TARASHHA has accepted the order and the applicable payment or advance payment requirements have been fulfilled.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of pricing errors, product unavailability, suspected fraudulent activity, or inability to fulfil the order. Any refund due will be handled in accordance with the applicable refund policy and law.

8. Shipping and Delivery

Delivery timelines are estimates unless a specific binding commitment has been agreed in writing.

Delivery may be affected by manufacturing schedules, customization requirements, logistics availability, weather, customs clearance, or other circumstances beyond our reasonable control.

Customers must provide accurate delivery details and ensure that the delivery location is accessible for the furniture being ordered.

Any additional charges arising from incorrect addresses, failed delivery attempts, restricted access, or special handling will be communicated where applicable.

International orders may be subject to customs procedures, import duties, and destination-country regulations.

9. Installation and Assembly

Installation or assembly services will be provided only where included in the product offering or agreed in the order confirmation.

Customers are responsible for ensuring that the installation area is suitable and accessible. Additional installation work, structural modifications, or special handling may incur extra charges.

10. Cancellation, Returns, and Refunds

Cancellation, return, replacement, and refund requests will be handled in accordance with TARASHHA's applicable Cancellation, Return and Refund Policy and the laws governing the transaction.

Customized or made-to-order furniture may have specific restrictions after production begins, provided those restrictions are disclosed before the order is confirmed and comply with applicable law.

Nothing in these Terms removes any mandatory consumer rights that cannot legally be excluded or restricted.

For damaged, defective, incorrect, or materially non-conforming products, customers should contact TARASHHA promptly and provide the order details and relevant photographs where reasonably requested.

11. Customer Responsibilities

When using our website or services, you agree to:

• Provide accurate contact, billing, shipping, and customization information.

• Review order specifications before approval.

• Make payments according to the agreed terms.

• Use the website lawfully and responsibly.

• Avoid fraudulent orders, unauthorized access, or misuse of website functionality.

• Ensure that any design, photograph, or reference material you submit may lawfully be used for your requested customization.

12. Intellectual Property

Unless otherwise stated, TARASHHA's website content, branding, logos, product descriptions, graphics, photographs, and original design materials are owned by or licensed to TARASHHA and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit such materials without prior authorization, except where permitted by law.

Customer-provided designs and third-party intellectual property remain subject to the applicable rights and permissions of their respective owners.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted access or that the website will always be free from errors, delays, or technical issues.

We may modify, suspend, or discontinue website features or services where reasonably necessary for maintenance, security, operational changes, or legal compliance.

14. Third-Party Services

Our website may use or link to third-party services, including payment gateways, delivery providers, analytics tools, and social media platforms.

These services may be subject to their own terms and privacy policies. TARASHHA is not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, TARASHHA will not be liable for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protections, or for liability that cannot legally be excluded.

16. Events Beyond Our Control

TARASHHA will not be responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, extreme weather, transport disruptions, government restrictions, labor disputes, or major supply-chain interruptions.

Where such circumstances affect an order, we will make reasonable efforts to communicate relevant updates and agree on appropriate next steps.

17. Privacy

The collection and use of personal information are governed by our Privacy Policy.

By using our services, you acknowledge that your information may be processed as described in that policy and in accordance with applicable data protection laws.

18. Changes to These Terms

TARASHHA may update these Terms of Service to reflect changes in our business, products, services, or legal requirements.

The revised version will be published on this page with an updated effective date. Changes will apply as permitted by applicable law and will not override mandatory rights or contractual protections relating to existing orders.

19. Governing Law and Disputes

These Terms will be governed by the laws applicable to the relevant transaction and subject to mandatory consumer protection rules.

Any dispute will be handled by the competent courts or dispute-resolution bodies as determined under applicable law. Nothing in this section prevents a consumer from exercising any mandatory rights available in their place of residence.

20. Contact Information

For questions about these Terms of Service, orders, customization requests, or other service-related matters, please contact us:

Brand: TARASHHA
Website: https://tarashha.com
Email: tarashha03@gmail.com
Phone: +916378292037
Business Address: Pratapnagar, Udaipur

TARASHHA – Crafted for Living, Customized for You.